Forward Focus for Leadership Success

Where is your focus today? Is it forward focus for leadership success? Does your job success or failure define who you are? According to Clotaire Rapaille in The Culture Code who we are is what we do or our work in the U.S. This means we measure our success by our...

Leading the Way to Loyalty

To gain the allegiance of our employees and ultimately our customer, it is important to start by leading the way to loyalty. Leaders today talk a lot about loyalty, retention, and the business value of empowering employees to be brand ambassadors. Nonetheless,...